Zeina 165 Cm Size S

Yara 170 Cm Size XS

1. HAND WASH COLD
2. WASH WITH SIMILAR COLORS
3. DO NOT BLEACH
4. AVOID EXCESSIVE FRICTION
5. DO NOT TUMBLE DRY
6. IRON ON LOW HEAT

REFUND POLICY 

Step 1: Request a Refund

• Submit your refund request.
• A courier will be arranged to pick up your item(s).
• First inspection through video(This step does not qualify you for a refund yet)

Step 2: Return Processing

• We must first receive your order back at our warehouse.
• This process may take up to 7 days.
• Once received,all items will be carefully inspected(This is the step that determines whether your refund request is accepted or not)
  
• To qualify for a refund, items must be:
• In perfect condition
• With original labels/tags attached
• Free of stains, odors, or signs of wear
• In the original packaging

Step 3: Refund Issuance

• After inspection, it may take up to 7 days to finalize the process.
• Refunds are issued via InstaPay only.
• Refunds will only be approved if all conditions above are fully met.
• If your refund is not accepted you will have two options: Have the item returned to you(shipping fees apply).Allow us to keep the item permanently.

EXCHANGE POLICY 

Exchanges are accepted within 14 days of receiving your item. Items must be in the same condition as received:

• IN IT’S ORIGINAL PACKAGE
• UNWORN
• TAGS ON
• NO STAINS

Please Note:

-Returns & Exchanges will require paying shipping fees

-Items that are damaged will not be accepted